At Kalexis, we want you to love every piece you purchase. Please review our policy below before placing your order:

1. Returns & Exchanges

• Returns are accepted within 7 days of delivery for store credit only.

• Items must be unworn, unwashed, and in original condition with all tags attached.

• Store credit can be used toward any future purchase on KalexisK.com.

• We do not offer refunds to the original payment method.

2. Final Sale Items

• All sale items, discounted purchases, accessories, and bodysuits are final sale and cannot be returned or exchanged.

3. Return Process

• To initiate a return, please contact our customer care team at info@kalexisk.com with your order number and reason for return.

• Once approved, you’ll receive return instructions and a return authorization number.

• Customers are responsible for return shipping costs.

4. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please email info@kalexisk.com within 3 days of delivery.

• We’ll make it right with an exchange or store credit after inspection.

5. Order Cancellations

• Orders cannot be canceled once placed, as we begin processing immediately to ensure quick delivery.

6. Store Credit

• Once your return is received and inspected, you’ll receive an email with your store credit code within 3–5 business days.

Kalexis reserves the right to refuse returns that do not meet the above conditions.
For all questions or assistance, please contact info@kalexisk.com .

Thanks, Kalexis Team 

Please note that by making a purchase at Kalexis you agree to this return policy.